At Energy Credit Union, we consider service our most important product. To provide this service, we are available through a variety of communication methods. Choose whichever you prefer – email, phone or in person.
West Roxbury Main Office156 Spring St
West Roxbury, MA 02132
The Energy Line, 24-hour Audio Response System
Update or Forgot Pin (debit card)
Please call: 1.800.992.3808
Lost/ stolen/ fraud (debit card)
Please call: 1.833.462.0798
To Reset PINs and Passwords
To reset your PIN or password for Energy@Home, eStatements, The Energy Line or your ATM/debit card, please call Member Services at (617) 325-1999 or send an e-mail.