At Energy Credit Union, we consider service our most important product. To provide this service, we are available through a variety of communication methods. Choose whichever you prefer – email, phone or in person.

West Roxbury Main Office

156 Spring St
West Roxbury, MA 02132

Peabody Branch

12 Chestnut Street
Peabody, MA 01960

The Energy Line, 24-hour Audio Response System

(888) 833-5587

Update or Forgot Pin (debit card)

Please call: 1.800.992.3808

Lost/ stolen/ fraud (debit card)

Please call: 1.833.462.0798

To Reset PINs and Passwords

To reset your PIN or password for Energy@Home, eStatements, The Energy Line or your ATM/debit card, please call Member Services at (617) 325-1999 or send an e-mail.

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