Energy Credit Union

Contact Us

Contact Us

156 Spring St
West Roxbury, MA 02132
  (617) 325-1999
  (617) 325-1993

The Energy Line, 24-hour Audio Response System

  (888) 833-5587

Contact Form

To Report a Lost or Stolen Debit Card

Call the card issuer directly at (800) 264-5578 or contact Member Services.

To Reset PINs and Passwords

To reset your PIN or password for Energy@Home, eStatements, The Energy Line or your ATM/debit card, please call Member Services at (617) 325-1999 or send an e-mail. Requests received by noon will be processed by the end of the business day. Requests received after noon will be processed on the next business day.

Please do not send personal information via email and/or contact form.